Every layer of your IT, handled.

NorthStack provides complete IT support for small and midsize businesses. We manage your servers, workstations, and networks, keep your systems secure, and support the people who rely on them. From cloud services to custom apps and websites, we bring your technology together under one team.

Remote and onsite support, flat monthly pricing. Free assessment, no obligation.

One team for the whole stack

Most businesses juggle an IT person, a security tool, a software reseller and a web developer. We cover all of it, so nothing falls between vendors.

  • Help desk

    Real people pick up when your team calls, emails or opens a ticket, and stay on it until the problem is fixed.

    • Unlimited remote support
    • Phone, email and portal tickets
    • Password resets and account lockouts
    • Outlook, Teams and Microsoft 365 issues
    • Printer and software problems
    • We deal with your other vendors
  • Desktop and device support

    Hands-on care for every computer and device your team uses, in the office, at home or on the road.

    • Onsite and remote desktop support
    • Windows PC, Mac and laptop setup
    • New-hire setup and offboarding
    • Printers, scanners and docking stations
    • Hardware buying and warranty repairs
    • Device management and encryption
  • Server administration

    Your servers kept patched, backed up and running, whether they sit in a closet at the office or in the cloud.

    • Windows Server and Linux
    • Active Directory and Entra ID
    • File shares and permissions
    • Hyper-V and VMware
    • Server backups and restore tests
    • Upgrades and migrations
  • Network and Wi-Fi

    Fast, reliable internet and Wi-Fi for every desk, locked down at the edge and watched around the clock.

    • Firewalls and VPNs
    • Switches, Wi-Fi and access points
    • Internet providers and backup connections
    • Separate guest Wi-Fi
    • Office moves and new build-outs
    • Cabling and network closet cleanup
  • Managed IT and maintenance

    Monitoring, maintenance and planning across every layer, so problems get fixed before anyone notices them.

    • 24/7 monitoring and alerts
    • Patching and updates
    • Asset inventory and documentation
    • Hardware lifecycle planning
    • IT roadmap and budget planning
    • Regular reviews with your team
  • Cybersecurity

    Layered protection sized for a growing business, from the inbox to every laptop, with backups you can actually restore.

    • Managed endpoint protection (EDR)
    • Email filtering and phishing defense
    • Multi-factor sign-in rollout
    • Security awareness training
    • Backup and disaster recovery
    • Cyber insurance and compliance readiness
  • Cloud and Microsoft 365

    Move to the cloud cleanly, then keep it tidy, secure and cost-effective once you're there.

    • Microsoft 365 and Google Workspace admin
    • SharePoint, OneDrive and Teams setup
    • Email and file migrations
    • Azure and AWS setup
    • Teams Phone and VoIP phone systems
    • Cloud cost reviews
  • Software and web development

    Websites, internal tools and integrations that connect the apps you already pay for, built by the team that already knows your systems.

    • Business websites
    • Custom web apps and portals
    • Workflow automation
    • App and API integrations
    • Dashboards and reporting
    • Hosting and ongoing upkeep

Software licensing, without the waste

We buy, assign and track your software licenses, so you pay only for seats people use and renewals never catch you off guard.

  • Licensing for Microsoft 365, Google Workspace, Windows, Adobe, security and backup tools
  • Unused seats removed, and each person matched to the plan they actually need
  • Seats added or removed the day someone joins or leaves
  • Renewals tracked, with a heads-up well before anything renews
  • One clear monthly report of what you have and what it costs

License review

Sample report for a 50-person company

12unused seats found
2renewals in the next 30 days
Sample license review showing seats in use and renewal dates
ProductSeatsUsageStatus
Microsoft 365 Business Premium38 / 45
7 unused
Adobe Acrobat Pro9 / 14
5 unused
Endpoint protection50 / 50
Renews in 21 days
Cloud backup50 / 50
Renews in 28 days
Microsoft 365 Business Basic5 / 5
Right-sized

Next step: remove the 12 unused seats before the next billing cycle.

Plans that grow with you

Every plan is priced per user, per month, with security built in from day one. We quote after your free assessment, so the price fits your setup instead of a guess.

Core Stack

Dependable everyday IT for small teams.

Per user, per monthQuoted after your assessment

  • Unlimited remote help desk
  • Desktop and laptop support
  • 24/7 monitoring and alerts
  • Patching and updates
  • Microsoft 365 or Google Workspace admin
  • Endpoint protection
  • License tracking and management
  • New-hire setup and offboarding
Get a Core Stack quote

Full Stack

A complete outsourced IT department, strategy included.

Per user, per monthQuoted after your assessment

  • Everything in Secure Stack
  • Priority and after-hours support
  • Server administration and disaster recovery
  • Network and firewall management
  • IT roadmap and budget planning
  • Compliance readiness support
  • Onsite support and scheduled visits
Get a Full Stack quote

One-time projects such as office moves, server upgrades, migrations, network builds, websites and custom apps are scoped and quoted up front, whether or not you're on a plan.

How getting started works

  1. Assess

    We review your devices, network, accounts, security and licenses, then walk you through what we find.

  2. Plan

    You get a written plan with priorities and a fixed monthly quote. No obligation.

  3. Onboard

    We document everything, deploy our tools and fix urgent issues first, with minimal disruption to your team.

  4. Run and improve

    Day-to-day support, proactive maintenance and regular reviews keep your technology ahead of your growth.

Common questions

Something else on your mind? Ask us directly.

What is a managed service provider?

A managed service provider (MSP) is an outsourced IT team. Instead of paying per emergency, you pay a predictable monthly fee and we look after your technology proactively: support, maintenance, security and planning.

Do you come onsite?

Yes. Most problems are fixed remotely within minutes. When something needs hands on, like new computers, a network install or a machine that won't start, a technician comes to you. Full Stack includes scheduled onsite visits.

Can you look after the servers we already have?

Yes. We take over Windows and Linux servers in your office or in the cloud: patching, monitoring, backups, Active Directory, file shares and permissions. When a server is near the end of its life, we plan the replacement or the move to the cloud with you.

How is pricing structured?

Plans are priced per user, per month, and include remote support, monitoring and security tools. One-time projects are quoted separately with a fixed scope. Your quote follows a free assessment, so it reflects your actual setup.

We already have an IT person. Can you still help?

Yes. We can work alongside in-house staff, taking on the help desk, security tools or projects so your team can focus on bigger work.

Can you take over from our current IT provider?

Yes. We handle the transition: collecting passwords and documentation, reviewing contracts and licenses, and coordinating with your current provider so nothing gets dropped.

Can you manage the software licenses we already have?

Yes. We review what you have, remove unused seats, move you to the right plan at renewal and take over day-to-day license management.

Do you build websites and apps for businesses that aren't IT clients?

Yes. Development projects can stand alone. If we also manage your IT, we already know your systems, which makes integrations faster.

Book your free assessment

Tell us a little about your business. We'll schedule a free IT and security assessment, then send you a written summary and a quote for the plan that fits.

What the assessment covers

  • Security check of accounts, devices and email
  • Health check of computers, servers, network and Wi-Fi
  • License review that flags unused seats and overspend
  • Backup and recovery readiness
  • A prioritized list of fixes, quick wins first

Prefer email? info@northstacktechgroup.com

What should we look at? (optional)

We reply within one business day and never share your details.